SATORID
DEEN
Book a strategy call
DEEN

SATORID AI Concierge™

When a serious buyer reaches out, be ready.

When your team is busy, SATORID responds to incoming calls and WhatsApp messages, learns what buyers need, and gives sales a qualified lead to follow up. With a connected calendar, it can book appointments. Otherwise, it captures a clear callback or meeting request.

Book a strategy callSee it in action

Available beyond business hours. Languages, simultaneous call capacity, and integrations are configured for your business.

SATORID Concierge Guided simulation
Sample data
Yacht Brokerage · Buyer call
Concierge

Thank you for calling Northstar Yachting. Are you calling about a particular yacht?

Prospect

Yes, M/Y Asteria. Is she set up for longer trips in the Mediterranean?

Concierge

I can help get your questions to the right broker. Would this be for private use, and when are you hoping to buy?

Prospect

Private use. Ideally before next season. We usually travel with six guests.

Fictional data only · no live communication

From first contact to qualified lead

Know who's ready to buy before your team calls back.

Some people need a quick answer. Others are ready to discuss a purchase. The Concierge helps tell them apart and captures the details your team needs to follow up with purpose.

  1. 01
    Respond right awayKeep the conversation going when your team is busy or the office is closed.
  2. 02
    Spot buying signalsFind out whether the person is browsing, comparing options, or ready to take action.
  3. 03
    Answer with contextUse approved information about your business to address relevant questions.
  4. 04
    Get the detailsCapture what they're looking for, their timeline, and what still needs an answer.
  5. 05
    Uncover related needsWhere it fits, ask about other needs your team can help with.
  6. 06
    Book or brief your teamBook through an integrated calendar, or pass along a specific appointment or callback request.

Phone and WhatsApp

Two ways to reach you. One clear path to sales.

A buyer might call. Another might message you on WhatsApp. Either way, the Concierge can answer within its approved scope, qualify the opportunity, and give your team the context to follow up.

AI Voice Agent

When your team can't pick up, the conversation can still move forward.

The Voice Agent handles incoming calls, answers approved questions, and learns what the caller needs. Your team gets a qualified lead, a callback request, or a booked appointment when a calendar is connected.

Buyer callFictional example
Buyer

Is M/Y Asteria still on the market? I'd like to take a closer look this month.

AI Concierge

I can get your timing and questions to a broker. What would you like to know first?

What the team sees

M/Y Asteria · wants to review this month · broker follow-up needed.

  • Answer incoming calls
  • Identify buying intent
  • Capture buyer needs
  • Arrange callbacks or appointments
See the Voice Agent

AI WhatsApp Agent

Give the next message more than a generic reply.

The WhatsApp Agent keeps the conversation moving, clarifies what the buyer wants, and gives your team the relevant context and requested follow-up.

Charter chatFictional example
Guest

We're looking to charter on the French Riviera in June. Do you have options for eight guests?

AI Concierge

I can narrow down what you're looking for. Do you have dates or a cabin count in mind?

Guest

June 10–17, at least four cabins. Could a broker send us some options?

What the team sees

French Riviera · June 10–17 · eight guests · at least four cabins · options requested.

  • Respond in chat
  • Clarify buyer needs
  • Keep the conversation in context
  • Brief the right person
See the WhatsApp Agent

Built for high-value conversations

Focus on the client in front of you. We'll handle the next inquiry.

A sea trial, a test drive, a showing—your team can't step away every time the phone rings. The Concierge can respond, find out what the next prospect needs, and get the details to the right person.

Yacht underway during a sea trial

Yacht Brokerage

Out on a sea trial. Another buyer calls.

Capture what they're looking for—purchase, charter, or listing—so the broker can pick up an informed conversation.

Explore use cases
Premium vehicle during a customer test drive

Automotive

On a test drive. A new lead comes in.

Get the model, timing, and requested test drive or callback to the right sales team.

Explore use cases
Modern property during a buyer showing

Real Estate

At a showing. A potential buyer reaches out.

Capture the property, search criteria, and preferred time to talk, then route the lead to the right agent.

Explore use cases

Made for your business

Built around the way you sell.

We start with the conversations your team actually has, then shape the Concierge around your offers, sales process, and standards for a great customer experience.

See how we build it
01

Find the gaps

We look at when prospects reach out, which conversations matter, and what your team needs to know afterward.

02

Design the conversation

We map the questions, buying signals, and moments that call for a person to step in.

03

Make it sound like you

Your approved information and brand voice set the tone and boundaries for every response.

04

Connect the workflow

We connect calendars, CRM, and routing where they serve a defined sales process.

05

Test real scenarios

We check realistic requests, missing information, edge cases, and system errors before launch.

06

Launch with a plan

We confirm responsibilities, integrations, and quality checks before the Concierge goes live.

From conversation to action

Give your team the details it needs to follow up.

A good first response only matters if sales can act on it. We connect the Concierge to the tools you use, with a clear distinction between a booked appointment and a request that still needs your team's confirmation.

CRMCalendarPhoneKnowledgeAutomationPeople

CRM

Keep your CRM current

Pass along the buyer's needs, timing, and conversation outcome to your agreed lead workflow.

Calendar

Turn interest into a meeting

With an integrated calendar, check availability and book. Without one, capture the requested time for your team to confirm.

Phone

Route calls the right way

Set up forwarding, availability, and simultaneous call capacity for your team's workflow and expected volume.

Knowledge

Stay true to your business

Ground answers in the offers, policies, and processes you've approved.

Automation

Keep follow-up moving

Trigger notifications and next steps where they support a defined process.

People

Bring in the right person

Route complex or sensitive conversations to your team with the context already captured.

Frequently asked questions

A few things worth knowing.

How the Concierge works, what your team receives, and what it takes to get started.

What does the SATORID AI Concierge™ actually do?

It responds to callers and WhatsApp contacts, answers questions within the scope we've set together, and finds out what they're looking for. Your team gets the buyer's needs, timing, and requested follow-up. With a connected calendar, it can also book appointments.

Is this just an AI answering service?

No. We design the conversations around your business: what buyers ask, how you advise them, which signals matter to sales, and when a person should take over. The goal is a useful lead, not simply a recorded message.

What happens when all our lines are busy?

The Voice Agent can take calls when your team is tied up or the office is closed. We plan simultaneous call capacity around your expected volume.

Can it book meetings for us?

Yes, when the project includes a suitable calendar integration. Without that connection, the Concierge captures the preferred time and passes the request to your team for confirmation.

Will it work with our CRM?

We can connect supported systems so your team receives the relevant details in its existing workflow. The exact data and routing are defined for your project.

Can it speak more than one language?

Yes. We can design and test conversations in the languages your audience needs. The scope depends on the knowledge and quality checks required for each language.

What does the WhatsApp Agent handle?

It can answer approved questions, learn what the buyer needs, and keep the context of the chat. Your team sees the relevant details and the follow-up the buyer asked for.

What does it cost?

It depends on the conversation design, integrations, languages, volume, and ongoing support. We'll define a sensible starting scope with you before preparing a proposal.

LET'S TALK

Let's talk about the leads you don't want to miss.

We'll look at when buyers reach out, which conversations your team needs to see, and how the Concierge could turn those contacts into useful follow-up or booked appointments.

Book a strategy callSee it in action