AI Voice Agent
Turn calls into qualified inquiries.
For incoming calls when your team is busy or outside your agreed business hours.
- Answer incoming calls
- Identify buying intent
- Capture buyer needs
- Arrange callbacks or appointments
SATORID AI Concierge™
When a serious buyer reaches out, be ready.
SATORID answers initial questions and learns what buyers need, by phone and on WhatsApp. With a suitable calendar integration, it can book appointments. Otherwise, your team receives an appointment or callback request.
What your team receives after the conversationAvailable beyond business hours. Languages, simultaneous call capacity, and integrations are configured for your business.
Yacht Brokerage · Buyer call
From first contact to qualified lead
From the first question to a clear next step.
The conversation follows the buyer's needs. Here's how an initial inquiry becomes a prepared handoff.
- 01Receive the inquiryTake the initial request when your team isn't available.
- 02Spot buying signalsFind out whether the person is browsing, comparing, or considering a purchase.
- 03Answer with contextUse approved information about your business to address relevant questions.
- 04Get the detailsCapture preferences, timing, and the criteria your team needs.
- 05Uncover related needsWhere it fits, ask about other needs your team can help with.
- 06Book or brief your teamBook through an integrated calendar, or pass along a specific appointment or callback request.
Calls and projects in one place.
Review phone inquiries and calendar outcomes in your customer portal. Published project updates show how the implementation is progressing.
Example view with fictional data
Loading the example view.
The example image could not be loaded. The features are described below; we can also show you the portal during a call.
Loading the example view.
The example image could not be loaded. The features are described below; we can also show you the portal during a call.
Loading the example view.
The example image could not be loaded. The features are described below; we can also show you the portal during a call.
Metrics for your chosen period.
Completed phone calls, relevant inquiries and verified new bookings for your chosen period. Tests and web calls are excluded.
Review individual inquiries.
The inquiry, summary and calendar outcome for each phone call. Your own notes add context without changing the conversation data.
Progress and upcoming goals.
Project status, the next goal and published updates. Your team can see what is ready and which joint step comes next.
Book a strategy call
We agree on the portal and integrations as part of your service scope.
Phone and WhatsApp
By phone or on WhatsApp.
Choose the contact channel that fits your buyers. Conversation rules and integrations follow your agreed scope.
AI WhatsApp Agent
Keep advice moving on WhatsApp.
For chats where buyers reply in their own time and earlier details still matter.
- Respond in chat
- Clarify buyer needs
- Keep the conversation in context
- Brief the right person
Both channels can book appointments with a suitable calendar integration. Without one, your team receives documented appointment or callback requests.
Questions shaped by your industry
Different offers need different questions.
A yacht search needs different details than a vehicle or property inquiry. The conversation should reflect that.
Yacht Brokerage
Separate purchase, charter, and listing needs.
Yacht criteria, travel plans, or an owner's goals for the right broker.
Explore use cases
Automotive
Match the vehicle and location.
Stock reference, buying timeline, and test-drive request for the right sales team.
Explore use cases
Real Estate
Recognize owners and property seekers.
Property reference, search criteria, and requested contact for your agents.
Explore use casesHow we build it
From the first review to launch.
We agree on the task, prepare the conversation, and test the complete path before live use.
Your contact: Valentin KleinDiscuss scope and review directly with your contact.Who is behind SATORID
Define the task
Choose the inquiries to handle and the outcome your team needs.
Plan the conversation
Agree on questions, answers, and when a person steps in.
Approve knowledge and tone
Set information sources, wording, and response boundaries.
Connect your tools
Set up the agreed calendar, CRM, and routing connections.
Test real scenarios
Check incomplete requests, interruptions, and system errors.
Prepare for launch
Confirm integrations, responsibilities, and review criteria.
Your existing tools
Connect the systems behind the conversation.
We check which interfaces your tools support and where each piece of information belongs. Only agreed connections are set up.
CRMCalendarPhoneKnowledgeAutomationPeople
CRM
Fields and lead ownership
Send needs, timing, and outcomes to agreed fields in your supported CRM.
Calendar
Availability and appointments
Book with a suitable integration. Without booking access, capture a request for confirmation.
Phone
Hours and call routing
Configure forwarding, service hours, and simultaneous capacity for your phone setup.
Knowledge
Approved information
Use your agreed offers, policies, and FAQs as the source for answers.
Automation
Agreed follow-up actions
Set up notifications and information delivery for defined workflows.
People
Personal handoffs
Route complex or sensitive requests with context under your agreed rules.
Frequently asked questions
A few things worth knowing.
How the Concierge works, what your team receives, and what it takes to get started.
What does the SATORID AI Concierge™ do?
It answers approved questions by phone and WhatsApp and captures needs, timing, and requested follow-up. With a suitable calendar integration, it can book appointments; otherwise, it records a request.
What is tailored to our business?
Your offers, language, questions, and handoff rules. Together, we define the information your team needs and the systems to connect.
What happens when all our lines are busy?
The Voice Agent can take calls when your team is tied up or the office is closed. We plan simultaneous call capacity around your expected volume.
Can it book meetings for us?
Yes, when the project includes a suitable calendar integration. Without that connection, the Concierge captures the preferred time and passes the request to your team for confirmation.
Will it work with our CRM?
We can connect supported systems so your team receives the relevant details in its existing workflow. The exact data and routing are defined for your project.
Can it speak more than one language?
Yes, within the agreed scope. Languages are chosen for your audience and tested with the required knowledge, integrations, and conversation scenarios.
What does the WhatsApp Agent handle?
Approved questions and buyer details, even when replies arrive later. It can book with a suitable calendar integration or pass along an appointment or callback request.
What does it cost?
Conversation scope, integrations, languages, volume, and support determine the price. We clarify those requirements before preparing an individual proposal.
LET'S TALK
Which inquiry should your Concierge handle first?
Start with a typical customer request. We'll discuss the task, the tools involved, and a practical initial scope.